Our goal is to get your order out as quickly as possible! If you did not select express shipping, please allow 3-5 business days for your order to be processed, however, processing happens a lot sooner in most cases.
This estimate does NOT include weekends, sales, or holidays due to sale volume.
Please note that ordering an item onPRE-ORDER will result in shipping delays as the item will be available to ship at a later date.
Important: If your order includes an in stock item, we will reserve it and ship it with your pre-ordered items at a later date
If an item is on "PRE-ORDER" it is not currently in stock and will ship at a later date.
All items on PRE-ORDER will be labeled as such.
Pre-ordered items can take 2-3 weeks to be shipped to you. You will receive a text/email notification as soon as its on its way!
Do you ship internationally?
Yes! We ship internationally to Canada and the rest of the world. Shipping fees are calculated at checkout. Customs and duty charges are the sole responsibility of the customer.
My package says it's been delivered but I have not received it.
We are happy to offerRoute Shipping Insuranceon all orders. If you purchased Route Shipping Insurance, pleaseclick hereto file a claim. If you did not purchase Route Shipping Insurance, please contact us firstname.lastname@example.org assistance. Eb & Flo holds no responsibility for packages where tracking information states the package has been delivered to your order address.
I entered the wrong shipping address!
If you entered the wrong address at checkout email us as soon as possible email@example.com.We will do our best to fulfill your request and change the address. If we are unable to make the change, we do not take responsibility for the incorrect information. Unfortunately, if your package has been shipped we are unable to update the address. Eb & Flo holds no responsibility if a package is shipped back to us due to an incorrect or deliverable address.
Did we miss your question? Contact us firstname.lastname@example.org.
We offer FREE shipping on all U.S. orders that are at least $75 after any promo code and before shipping costs and taxes. If your order doesn't qualify for free shipping, the cost to ship starts ar $7.99.
Orders $100 and up will require signature confirmation, and we ship all U.S. orders via USPS or UPS.
Expedited shipping options are available at checkout.