Eb and Flo Gift Card -

Eb and Flo Gift Card

The gift that keeps on giving! Not sure what to get them? Don't stress, we got you! 

  • Gift cards are delivered via email and contain instructions to redeem
  • Gift cards are not included in any sitewide promotions or discounts
  • Note:  All Gift Cards are FINAL SALE, please see our Return Policy for more details

Denominations

Sorry! This item is item is Final Sale. If you have any questions, please don't hesitate to reach out to us at support@shopebandflo.com.

Click here for our full Return & Exchange Policy

Click here to initiate your return 

Your happiness is our goal! In case you're not loving your purchases, we've made returns for eligible U.S. orders super easy, and even better - your first return is on us so shipping is 100% free!

We give you 45 days from the date of purchase to return your items.

While we don't offer refunds at this time, we are happy to issue you a store credit via an Eb & Flo E-Gift Card for use on a future purchase.

Unfortunately, we do not refund original postage/shipping/insurance charges.

What items cannot be returned?

Items must be unworn, unwashed, damage-free, and have the original tags/packaging attached. If the item has been worn or damaged Eb & Flo reserves the right to deny your return. 

  • Items marked as "FINAL SALE" or purchased from our Sale/Clearance Section
  • Bodysuits
  • Sets that include bodysuits
  • Gift cards
  • Shipping/postage/insurance charges
  • Items with signs of wear (scents, deodorant, makeup, stains, laundered)

How long do I have to make a return?

All returns must be postmarked within 45 days from the purchase date. Unfortunately, no returns postmarked after 45 days from the purchase date will be accepted.

How much does it cost to make a return? 

In case you don't love your items, we are happy to send you one free shipping label per order on any eligible purchases. Any additional returns from the same order will incur a shipping fee (this will be deducted from your refund). 

 

      How do I make a return?

      1. Visit our Returns Center
      2. Enter your order number and email address to start
      3. Follow the instructions and select the items you want to return
      4. Once your request is approved, we will send you a confirmation email with a free USPS shipping label and further instructions.
      5. Once we receive your package, we'll inspect the items and your E-gift card will be emailed to you! 

      Important: If you paid with any of our Pay-in-4 partners, please reach out to the payment provider directly to pause your payments. Unfortunately, we are unable to pause your payments on our end while your items are being returned.

      How do I exchange something?

      Because we can't ensure our customers will be issued the style/size they want by the time we receive their returned items, we are unable to accommodate exchanges by mail. We will issue you a store credit via an E-Gift Card once we've received your return. That way, you may use the E-Gift Card for the correct item/size or for another item.

        When will I receive my refund?

        Once we have shipped your return, please allow 5-7 business days for your store credit to be issued via an Eb & Flo E-gift card. Your E-gift card covers the original purchase price and tax if applicable. Unfortunately, we do not refund original postage/shipping/insurance charges.

        If your refund has not been issued after 14 business days please contact us at support@shopebandflo.com.

          I made my purchase with Afterpay/Shop Pay/Affirm/Klarna/Sezzle/Zip Pay etc., but I'm still getting charged.

          If you paid with any of our Pay-in-4 partnersplease reach out to them directly to pause your payments. Unfortunately, we are unable to pause your payments on our end while your items are being returned.

          My item(s) arrived damaged!

          We do our best to thoroughly inspect each item before it gets shipped to our customers, but there are chances that we miss something!

          If your item is damaged please reach out to us via email at support@shopebandflo.com and we will gladly fix the problem as soon as possible. Please do so within 5 days of receiving your package.

          By making a purchase on shopebandflo.com you agree to this policy. 

          Did we miss your question? Contact us at support@shopebandflo.com

           

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